Van Pools Blog
Congratulations to Our 2009 Customer Satisfaction Survey Winners!
March 5th, 2010 0 Comments
From left to right: Grand Prize Winner Rhonda (Guenther) Nickle, VPSI’s Dawn Mayfield and SRP's Transportation Coordinator Juana Hernandez posing in front of SRP's Information Systems Building.
VPSI completed customer satisfaction surveys for 2009 in December. We surveyed three important customer groups; drivers, riders and influencers. As an incentive to complete the surveys we held a giveaway prize contest for all respondents.
From the group of drivers and riders, three prize winners were randomly drawn. The grand prize was a wide screen HDTV. From the group of influencers, eight winners were randomly chosen to receive prizes. Read More
Dealership Facility vs. Independent Repair Shop
April 27th, 2009 0 CommentsBy Gene Lewis
VPSI’s Fleet Engineering Services Manager
So now your vehicle is past the manufacturer’s bumper-to-bumper coverage and you need mechanical service, such as front brake pads or finding the annoying rattle that is over powering your newest CD. The question now becomes where do you take your vehicle; the dealership or the independent shop? I personally tend to overlook the convenience factor and go right for the choice that is kindest to my wallet. That choice is independent repair shops.
Let me define my take on what an independent repair shop is. Basically any shop that is not supported by a vehicle manufacture brand, qualifies as an independent repair shop (for example Firestone, Goodyear, PepBoys and Belle Tire, just to name a few).
Based on a recently conducted study released by the Automotive Aftermarket Industry Association (AAIA), vehicle repairs cost an average 34% more at a dealership when compared to the same service performed by an Independent shop. Click here to read more about the study released by AAIA.
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Testimonials
About 3 1/2 years ago, one of my family members was involved in a collision which totaled my car. They ... Read More
Our vanpool has been in existence since January, 2006. We have a seven passenger van that travels between Farmington Hills, ... Read More
The South Florida Vanpool Program [operated by VPSI] has been a real benefit! The cost savings alone makes the venture ... Read More
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