March 5th, 2010 0 Comments
From left to right: Grand Prize Winner Rhonda (Guenther) Nickle, VPSI’s Dawn Mayfield and SRP's Transportation Coordinator Juana Hernandez posing in front of SRP's Information Systems Building.
VPSI completed customer satisfaction surveys for 2009 in December. We surveyed three important customer groups; drivers, riders and influencers. As an incentive to complete the surveys we held a giveaway prize contest for all respondents.
From the group of drivers and riders, three prize winners were randomly drawn. The grand prize was a wide screen HDTV. From the group of influencers, eight winners were randomly chosen to receive prizes. Read More
Tags: Customer, digital frame, grand prize, prizes, Rhonda Nickle, satisfaction, service, Services, survey, vanpoool, VPSI
Posted in Commuting, Green Employee Benefits, Riders and Drivers | No Comments »
December 22nd, 2009 0 Comments
The following post was written by Mark Royer from Moorpark, California. It was originally submitted to our iPhone contest, but it was so enjoyable that we had to share it with our readers.
Before I began vanpooling, I was putting over 20,000 miles a year on my Toyota Corolla. After I began vanpooling, my miles were more than cut in half. That means I can drive my car a lot longer without having to replace it.
But the Toyota dealer is having a tough time of it. They keep sending me notices that I need service, based on my old mileage, and I am nowhere near the odometer reading they assert I am approaching. Also, I really enjoy the fellowship with the other riders in the van. So it is a great deal for everyone but the Toyota dealer.
Tags: car dealer, service, Toyota Corolla
Posted in Riders and Drivers, Transportation Cost Savings | No Comments »
April 27th, 2009 0 Comments
By Gene Lewis
VPSI’s Fleet Engineering Services Manager
So now your vehicle is past the manufacturer’s bumper-to-bumper coverage and you need mechanical service, such as front brake pads or finding the annoying rattle that is over powering your newest CD. The question now becomes where do you take your vehicle; the dealership or the independent shop? I personally tend to overlook the convenience factor and go right for the choice that is kindest to my wallet. That choice is independent repair shops.
Let me define my take on what an independent repair shop is. Basically any shop that is not supported by a vehicle manufacture brand, qualifies as an independent repair shop (for example Firestone, Goodyear, PepBoys and Belle Tire, just to name a few).
Based on a recently conducted study released by the Automotive Aftermarket Industry Association (AAIA), vehicle repairs cost an average 34% more at a dealership when compared to the same service performed by an Independent shop. Click here to read more about the study released by AAIA.
Tags: AAIA, Aftermarket, Association, Automotive, belle tire, cost, Dealership, Engineering, Facility, firestone, Fleet, Gene Lewis, goodyear, Independent, Industry, manager, mechanical, pepboys, Repair, saving, service, Services, Shop
Posted in Commuting, Transportation Cost Savings | No Comments »
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