Van Pools Blog

Posts Tagged ‘Customer’

Congratulations to Our 2009 Customer Satisfaction Survey Winners!

March 5th, 2010 0 Comments
GP Winner

From left to right: Grand Prize Winner Rhonda (Guenther) Nickle, VPSI’s Dawn Mayfield and SRP's Transportation Coordinator Juana Hernandez posing in front of SRP's Information Systems Building.

VPSI completed customer satisfaction surveys for 2009 in December. We surveyed three important customer groups; drivers, riders and influencers. As an incentive to complete the surveys we held a giveaway prize contest for all respondents.

From the group of drivers and riders, three prize winners were randomly drawn. The grand prize was a wide screen HDTV. From the group of influencers, eight winners were randomly chosen to receive prizes. Read More

Customer Appreciation Picnic in Alaska

October 20th, 2009 1 Comment

2009 marked the beginning of a Regional Vanpool program called “Alaska Share A Van.” This is a coordinated effort between Customer Appreciation Picnic AlaskaAnchorage’s Share-A-Ride program, their vanpool provider VPSI and the Matanuska-Susitna Borough.

As a kick off to get the word out and to thank the existing customers VPSI and Anchorage Share-A-Ride held a customer appreciation picnic on July 18, 2009.

It was a sunny beautiful day in Wasilla at Newcomb Park. Yes, that’s the same place Sarah Palin is from; however we did not see Russia from the picnic site. KMBQ Valley Radio was there, broadcasting live throughout the event. Vanpoolers were everywhere and brought their families (and appetites) along. Read More